Look for: Disk C:\ProgramData\Intel\DSA, and zip the Log files or the entire folder.
Press Windows key + E (File explorer Windows will be opened with this key combination).
In case the problem appears again, please provide the Intel® Driver & Support Assistant logs? In order to get them, please follow these instructions: Download and reinstall the latest Intel® DSA version, run the installer as administrator (right-click on the icon and choose Run as Administrator).ĥ. Remove any remaining filed from the Intel® DSA in the system using the Uninstaller tool.Ĥ.
A new window opens that offers to uninstall the program.ģ.
From the list that displays, click Intel® Driver & Support Assistant.
Uninstall the existing Intel® Driver & Support Assistant (Intel® DSA) from Apps and Features: Try testing all the different validated browsers: Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer browsers.) Look here to find out how to check your version of Edge.Ģ. Please try the following steps and let us know about the outcome:ġ.